STORE POLICIES

All the fine print stuff you should know!

SHIPPING

Canadian Shipping: 

Orders are shipped out within 1 week of being placed. You can choose from Untracked Letter on orders of 1 item or Standard Shipping for everything else. Free Shipping over $125.


Given the current climate, it can take 1-3 weeks for orders to arrive in your province. Please understand that this is out of my hands.

US Shipping:

Well, heck. Who knows? Orders are shipped out within 1 week of being placed. There is only one flat rate option for US Shipping. Free Shipping over $150.

Given the current climate it is possible that US orders can take anywhere from 2-4 weeks to arrive. Please understand there is a global pandemic and it is out of my hands.

Local Pick-Up:

Currently on hold for COVID-19 safety

RETURNS

If you're not happy with your pieces, they can be returned within 2 weeks of your receiving them. Earrings must still be in their original shape, not showing signs of wear and tear. 


If you have to mail them back, the cost of shipping will not be reimbursed. If you are local to Ottawa, we can schedule a time to return your pieces.

As always, please reach out to me if you have any questions!